Frequently Asked Questions
Everything you need to know about your GCI Outdoor order
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for apparel and gear?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please note that customers are responsible for return shipping costs unless the item is defective.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, GCI Outdoor only ships to addresses within the United States and Canada. We are working on expanding our international shipping options in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, we stand behind our quality. Most GCI Outdoor products come with a limited lifetime warranty against manufacturer defects in materials and workmanship.